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Operations Management - Stream A
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Operations Management - Stream A
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Academic year 2024/2025
- Course ID
- MAN0264
- Teachers
- Giovanni Peira (Lecturer)
Enrica Vesce (Lecturer)
Stanislav Hristov Ivanov (Visiting Professor) - Year
- 1st year
- Teaching period
- Third term
- Type
- Distinctive
- Credits/Recognition
- 5
- Course disciplinary sector (SSD)
- SECS-P/13 - commodity science
- Delivery
- Formal authority
- Language
- English
- Attendance
- Obligatory
- Type of examination
- Written
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Sommario del corso
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Course objectives
The achievement of an adequate grade of knowledge about technical and managerial aspects with reference to processes for the production of goods and/or services focused on the improvement in productivity and to the establishment of competitive advantage in business according to the international normative.L'insegnamento si propone di fornire allo studente le informazioni fondamentali relative alle problematiche tecnologiche della produzione nelle imprese manifatturiere
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Results of learning outcomes
The course aims to complete the student's training with useful notions and tools (e.g. organisation of production, process management etc.) to delve into the technological aspects of production, which are indispensable for a better understanding of how businesses operate. The training with a technical-administrative vocation of the degree course in Business and Management will therefore be completed and enriched by the following skills:
Knowledge and understanding skills
- describe the main production areas and their characteristics
- list the production configurations (continuous and discontinuous processes,...) of the company according to the type of market demand (layout of plants according to the type of production)
- illustrate the basic characteristics of the processes and their costs;
- catalogue the different forms of production management on the basis of current production approaches.
Applying knowledge and understanding
- participate in the planning of management and production activities
- collaborate in the implementation of quality systems
- be able to use analytical tools for the evaluation of activities in the industrial plant
Autonomy of judgement- link the economic and technological aspects of production
- make broad assessments of the economic aspects of production.
Communication skillsThe resulting multidisciplinary communication skills are the main outcome of the course. The student will be able to
- combine technical and managerial terminology relating to production processes
- contribute to the solution of problems relating to the technological aspects of production
L'insegnamento prevede di completare la formazione con nozioni e strumenti utili (es: organizzazione della produzione, gestione dei processi…) ad approfondire gli aspetti tecnologici della produzione, imprescindibili per comprendere al meglio il funzionamento dell’impresa. La formazione a vocazione tecnico amministrativa del corso di Studi in Economia Aziendale sarà quindi completata e arricchita dalle seguenti competenze.
Conoscenza e capacità di comprensione
- descrivere le zone principali dell’area produttiva di un impianto e le loro caratteristiche;
- elencare le configurazioni produttive (processi continui e discontinui,…) dell’impresa sulla base del tipo di domanda di mercato (disposizione planimetrica degli impianti a seconda del tipo di produzione);
- illustrare le caratteristiche fondamentali dei processi e dei relativi costi;
- catalogare le differenti forme di gestione della produzione sulla base delle filosofie produttive attuali
Applicazione della conoscenza e comprensione
- partecipare alla pianificazione di attività di gestione e di produzione
- collaborare all'implementazione di sistemi di qualità
- essere in grado di utilizzare strumenti analitici per la valutazione delle attività nello stabilimento industriale
Autonomia di giudizio
- collegare aspetti economici e tecnologici della produzione
- effettuare delle valutazioni di massima relative agli aspetti economici della produzione
Abilità comunicative
La capacità di comunicazione multidisciplinare che ne consegue è il principale risultato dell’insegnamento. La/lo studentessa/studente sarà infatti in grado
- affiancare la terminologia tecnica a quella manageriale relativa ai processi produttivi
- concorrere alla risoluzione dei problemi relativi agli aspetti tecnologici della produzione
For any learning disorders or disabilities, please see the support(https://www.unito.it/servizi/lo-studio/studenti-con-disabilitaopen_in_new) and reception arrangements
(https://www.unito.it/accoglienza-studenti-con-disabilita-e-dsaopen_in_new) of the University and in particular the procedures required for exam support(https://www.unito.it/servizi/lo-studio/studenti-e-studentesse-con-disabilita/supporto-studenti-e-studentesse-conopen_in_new).- Oggetto:
Program
The course deals with the principal phases of the processes for the production of goods and/or the realization of services, with particular reference to technical aspects, effectiveness-efficiency of the processes, (human and material) resources and stakeholder satisfaction.
Operations management includes different processes and a high level of interfunctional integration.
In particular the course is articulated in the following parts:
- strategy, products and capacity;
- design of products and services;
- manufacturing and service processes;
- process design and analysis;
- total quality management;
- Six Sigma approach and methodology;
- productive capacity management;
- lean production system;
- material requirements planning.
If you have a learning disorder or disability, please refer to the University's support (https://www.unito.it/servizi/lo-studio/studenti-con-disabilita) and reception (https://www.unito.it/accoglienza-studenti-con-disabilita-e-dsa) arrangements and in particular the procedures required for exam support (https://www.unito.it/servizi/lo-studio/studenti-e-studentesse-con-disabilita/supporto-studenti-e-studentesse-con)
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Course delivery
The course is articulated in 35 hours of interactive lecture time and includes the development of practical exercises as homework.
Supplementary teaching materials to the textbook will be uploaded by the lecturers on the moodle platform
Attendance is compulsory.
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Learning assessment methods
The exam will be divided into two parts:
Part 1: 10 multiple choice questions (1 pt each question - 10 minutes).
Part 2: 2 open questions (10 pts each question - 1 hour).
During the lectures, examples of questions and answers will be introduced and explained in order to facilitate the approach to the exam.
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Support activities
Those who have questions regarding program topics or are interested in a degree report may contact the lecturers by e-mail to arrange an appointment in person or virtually using the platforms used by the University of Turin.
Suggested readings and bibliography
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- Book
- Title:
- Operations and supply chain management, Global Edition.
- Year of publication:
- 2021
- Publisher:
- McGraw-Hill
- Author:
- F. Robert Jacobs, Richard B. Chase
- Required:
- Yes
- Enroll
- Open
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