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Operations Management - Stream B
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Operations Management - Stream b
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Academic year 2020/2021
- Course ID
- MAN0264
- Teaching staff
- Enrica Vesce (Lecturer)
Stefano Duglio (Lecturer) - Year
- 1st year
- Teaching period
- Third term
- Type
- Distinctive
- Credits/Recognition
- 5
- Course disciplinary sector (SSD)
- SECS-P/13 - scienze merceologiche
- Delivery
- Formal authority
- Language
- English
- Attendance
- Obligatory
- Type of examination
- Written
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Sommario del corso
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Course objectives
The achievement of an adequate grade of knowledge about technical and managerial aspects with reference to processes for the production of goods and/or services focused to the improvement in productivity and to the establishment of a competitive advantage in business according to the international normative.L'insegnamento si propone di fornire allo studente le informazioni fondamentali relative alle problematiche tecnologiche della produzione nelle imprese manifatturiere- Oggetto:
Results of learning outcomes
The course aims at completing the student’s knowledge thanks to concepts and tools useful to examine the technological aspects of production that are necessary to understand better the company's Operations. Students will be able to apply the technical and economic knowledge in the evaluation of issues that are normally considered part of the only technical expertise. The student’s economic and accounting expertise has to be completed by technical knowledge in order to give student an objective evaluation about fundamental issues in the current productive system. The ability of a multidisciplinary communication will be the main result of the course, along with the acquisition of technical and managerial terminology, to understand better typical problems of the Operation management. Student’s learning ability will be improved by the acquisition of evaluation tools that will help them to completely consider productive system and contribute to the solution of problems.L'insegnamento prevede di completare la formazione dello studente con nozioni e strumenti utili ad approfondire gli aspetti tecnologici della produzione, imprescindibili per comprendere al meglio il funzionamento dell’impresa. Lo studente sarà quindi in grado di applicare la conoscenza appresa nella valutazione tecnico economica di tematiche normalmente ritenute di competenza esclusivamente tecnica. E’ fondamentale che l’impronta economico contabile dello studente venga completata da alcune conoscenze tecniche in grado di fornirgli una capacità oggettiva di giudizio su questioni che, nell’ambito del sistema produttivo integrato moderno, non possono costituire un aspetto distinto. La capacità di comunicazione multidisciplinare sarà il principale risultato del corso, a fianco dell’acquisizione di terminologia tecnica da affiancare a quella manageriale per meglio comprendere le problematiche nel loro insieme. La capacità di apprendimento dello studente sarà migliorata dall’acquisizione di strumenti di valutazione che lo aiuteranno a stimare nel complesso la realtà produttiva e a concorrere concretamente alla risoluzione dei problemi.
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Course delivery
The course is articulated in 35 hours of interactive lecture time and includes the development of practical exercises as homework.Il cordo è articolato in 35 ore di lezione interattiva e comprende lo sviluppo di esercizi pratici come compiti a casa
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Learning assessment methods
Till the end of the Covid-19 emergency, the exam will be composed of 30 multiple choice questions. The exam will be performed by using the Moodle platform and will last 30 minutes.
During the lectures, examples of questions and answers will be introduced and explained in order to facilitate the approach to the exam.
Fino alla fine dell'emergenza Covid-19, l'esame sarà composto da 30 domande a scelta multipla. L'esame verrà eseguito utilizzando la piattaforma Moodle e durerà 30 minuti.
Durante le lezioni, verranno introdotti e spiegati esempi di domande e risposte al fine di facilitare l'approccio all'esame.
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Program
The course deals with the principal phases of the processes for the production of goods and/or the realization of services, with particular reference to technical aspects, effectiveness-efficiency of the processes, (human and material) resources and stakeholder satisfaction.Operations management includes different processes and a high level of interfunctional integration.
In particular the course is articulated in the following parts:
- strategy, products and capacity;
- design of products and services;
- manufacturing and service processes;
- process design and analysis;
- total quality management;
- Six Sigma approach and methodology;
- productive capacity management;
- lean production system;
- material requirements planning.
Parte I
- Pianificare il sistema produttivo
- Efficienza degli impianti
- Servizi tecnici alla produzione
Parte II
- Operations management
- Analisi dei processi e loro progettazione
- Total quality management e metodologie connesse
- Lean production e strumenti collegati
Suggested readings and bibliography
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- F. Robert Jacobs, Richard B. Chase, Operations and supply chain management, Global Edition.
Slides provided by the Teachers.
Libro di testo: F. Robert Jacobs, Richard B. Chase, Operations and supply chain management, Global Edition.
Materiale integrativo fornito dai docenti
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Note
The teaching modalities may vary according to the limitations imposed by the current health crisis. In any case, the online teaching and examinations will be ensured throughout the academic yearPlease note that all material included in this page is protected by copyright. It can be used individually for study and research purposes but it must not be used for any other purpose, notably commercial purposes, both for direct or indirect profit (e.g., it cannot be shared on paid online platforms, on services provided for profit or on sites that earn advertising revenue). It is also forbidden to share copyrighted material in any form and on any social media.We stress the importance of a conscious and correct use of the material published on Moodle by the academic community, in compliance with the provisions of the University Code of Ethics, Italian copyright law and EU legislation.
Please note that copyright infringement will result in serious penalties.“Le modalità di svolgimento dell'attività didattica potranno subire variazioni in base alle limitazioni imposte dalla crisi sanitaria in corso. In ogni caso è assicurata la modalità a distanza per tutto l'anno accademico”- Oggetto:
